On Thursday, January 16, 2020, the Regulatory Affairs Committee started bright and early with a sunset review hearing for three different departments: the Residential Utility Consumer Office (RUCO)￼, the Department of Insurance, and the Arizona Board of Library Examiners. (This post focuses on the Auditor General’s review of the Department of Insurance.)
I have been on the Health Committee since day one and was on the Banking and Insurance Committee for two years (until it was eliminated by the Republicans). As a result, I have heard a lot of insurance bills and am very familiar with the heavy workload the Department of Insurance has. (Often, legislation gives departments more work without giving them more staff or more money.)
Primarily, my questions to the DOI director focused on surprise billing. You may remember that we passed a surprise bill in 2018. At the time, Democrats were concerned that the Republican/lobbyist crafted bill didn’t go far enough to protect patients and didn’t include a sufficient (or any) appropriation to run the surprise billing complaint department.